1. Log into printer via HTTPS. Note: If you cannot log into the printer this way (if you receive a page not found error, a timeout error, etc.) then use remote desktop connection to log into the print server (IP: 172.22.31.38) and open up a browser there and try connecting that way
2. Navigate to user control.
3. Select User Count.
4. Select "Administrator Login"
5. Enter password (default "admin")
6. Select the user accounts you wish to modify (select all for monthly clear):
7. Select "Clear Count"
8. Printer counts are cleared on this one single printer.